Care and Outreach
We believe that a fundamental part of providing high quality care is the knowledge, skills and experience of the staff. That is why Complete Support Serviceds has it’s own, dedicated in-house Training Manager and facilities. We constantly update and research our skill-set requirements so we are providing you with the best care we can.
All of our staff undertake a comprehensive induction programme, in line with the new Common Induction Standards. This induction covers the following topics:
- Confidentiality/Data Protection Act
- Conflict Management
- CoSHH
- Dementia
- Dignity Challenge
- Effective Communication
- Effective Supervision and Appraisal
- Equality and Diversity
- Fire Safety
- First aid
- Food safety and Nutrition
- Health and Safety
- Infection Control
- Medication
- Moving and Handling
- Person Centred Planning Support / Enablement
- Professional Boundaries
- Risk Assessment
- Reporting Procedures
- Whistle Blowing
- Safeguarding
- Stress Management
Running alongside the induction is our Mandatory Training Programme, this covers some topics from the induction in much more detail and includes:
- Fire Safety
- First aid
- Food safety and Nutrition
- Health and Safety
- Infection Control
- Medication
- Moving and Handling
- Safeguarding
- Equality and Diversity
We are also able to deliver additional training to our staff depending on their job role and specific service user needs, this further training includes:
- Care Planning and Recording
- Challenging Behaviour
- Dementia
- Dignity Challenge
- End of Life Care
- Supervision and Appraisal
- Risk-Assessment training (general)
- Risk-Assessment training (moving and handling)
- Care Management of Diabetes
- Cultural Diversity training
